Property claims:

a. Submit Your Claim

After an accident or loss, report your claim immediately to Alfa. If you are out of town and do not have your agent's information, contact any local Alfa office to assist you. It is imperative Alfa receives your claim information within a timely manner after the accident or loss. Be prepared to provide the following information:

• Your policy number
• The date, time, location and nature of your loss
• A description of the damage to your property
• Names, contact information and insurance information of those involved in the loss, including witnesses
• Your contact information: work, home, cell phone numbers and e-mail address

b. Adjuster Assignment

When we receive your claim, an Alfa adjuster will be assigned to you. They will investigate the damage, coverage and cause of your loss. Your adjuster will contact you promptly for additional information, inspect your property and explain the claims process.

c. Property Loss Inspection

• An adjuster will inspect the damage to your property.
• The adjuster may ask you to provide estimates from a vendor of your choice.
• Until repairs can be started or completed, protect your property from further damage and keep receipts of any materials bought to do so.
• If your property is deemed uninhabitable due to a covered loss, you may be entitled to additional living or housing expense. The adjuster will verify your policy coverages. If this coverage is applicable to your loss, please keep copies of all your expenditures such as hotel and restaurant receipts
• Provide the names and contact information of the injured parties and witnesses to your adjuster.
• Prepare an inventory of all damaged property and personal items and have this ready for your adjuster.