Property claims:

a. Submit Your Claim

After an accident or loss, report your claim immediately to your Alfa agent. If your are out of town and do not have your agent's information, contact any local Alfa agent to assist you. It is imperative Alfa receives your claim information within a timely manner after the accident. Be prepared to give the following information:

• Your policy number
• The date, time, location and nature of your loss
• The make and model of your property
• A description of the damage to your property
• Names, contact information and insurance information of those involved
• Your contact information; work, home and cell phone numbers

b. Adjuster Assignment

When we receive your claim, an Alfa adjuster will be assigned to you. They will investigate the damage, coverage and cause of your loss. Your adjuster will contact you promptly to gain further information, examine your property and explain the claims process.

c. Property Loss Inspection

• An adjuster will come and inspect the damage to your property
• You can choose to get an estimate from multiple contractors of your choice
• Until repairs can be started or completed, protect your property from further damage and keep receipts of any materials bought to do so.
• Depending on the type of policy you have, you may be entitled to living expenses or housing if your property is deemed uninhabitable due to the claim.
• If anyone is injured, collect the person's contact information along with any witnesses. Provide these names and numbers to your adjuster.
• Make an inventory of all damaged property and personal items and have this ready for your adjuster.