- How do I report a claim?
- What information do I need to report my claim?
- I don't have all the information needed to report my claim. What should I do?
- How does the claim process work?
- What can I do to make the claims process easier?
- How long will it take to settle my claim?
- If property was stolen from my home, what do I need to do?
- What is a deductible?
- I can't live in my home. Will Alfa™ pay for temporary living arrangements?
- If I have to relocate, what records should I keep?
- Should I make temporary repairs to my home?
- Is flood insurance covered under my policy?
- How will I receive the money?
- Whom can I call if I have a question about my claim?
- What do I do before the storm?
- What information do I need to report my claim?
Flooding occurs when the amount of rainfall exceeds the ground’s ability to absorb water. When rainfall does occur, it can sometimes result in a sudden flood of water filling dry streambeds known as a flash flood.
According to the National Weather Service, an average of 100 people in the United States lose their lives in floods annually. Ninety percent of all natural disasters in the United States involve flooding. Flash floods can occur within a few minutes or hours of excessive rainfall, a dam or levee failure. They can strike at any time in any place with little or no warning. Whereas flash floods are sudden and deadly, slower flood buildups also pose danger – particularly to motorists and spectators.
Homeowner’s insurance policies do not cover flood damage. The National Flood Insurance Program was created by Congress to provide flood insurance for property owners in flood-prone communities. Ask your Alfa agent about flood insurance and the National Flood Insurance Program.

